School leaders, faculty and staff dealing with the challenges of diversity in the classroom and in the school community need to have a situational, flexible approach to students, colleagues, parents and the whole community in order to ensure that they meet diverse and ambiguous needs. Leaders, teachers and administrative staff in international schools need intercultural competence and boundary scanning skills in order to act as role-models in “internationalization” and professional partners to the diverse community.

National culture greatly impacts:

  • People’s values and behaviors
  • Pupils’ attitudes to learning
  • The way they learn and are taught
  • What they expect to receive from their education

Educational practices and standards borne from one set of values are culturally contingent and will be evaluated differently across diverse cultural groups. Perspectives borne from one set of values neither support internationalization nor foster global citizenship which are intrinsic to the credo of an international school.



  • Intercultural competence; what is it?
  • Presentation on intercultural competence (based on Bennet and Hammer, Deardorff etc.)
  • Presentation and workshop on the intercultural development continuum; from denial to adaptation
  • Recognizing the five stages of intercultural competence

Focus topics listed describe suggested course material, as with all training, consultation, and coaching the actual course material will be tailored to achieve targets set by our clients.