Communication
Meeting Facilitation
Effective Meeting Facilitation and Moderation Techniques
In this workshop, we achieve the following objectives:
- Equip facilitators for effective people engagement, process management, and facilitation to achieve meeting outcomes
- Build effective moderation techniques for group engagement, relationship building, structure, information sharing, discussion, decision-making, and results achievement
- Guide participants in conducting, preparing, and following up diverse discussion formats/meetings using appropriate moderation tools (face-to-face, hybrid, or virtual meetings)
- Explore approaches to leverage group diversity, include quieter/introverted participants, and manage overly extroverted behaviors
- Address typical meeting challenges: time, people, and process management
- Awareness for inclusive approach and effective management of cultural, gender, generational, hierarchical, and functional differences’ impact on meetings
Content
(The following sample content will be customized to the organization's needs)
- Role of the facilitator: Engage people, manage process, facilitate to achieve meeting outcomes
- Meeting objectives: Explore target groups and result formats for various challenges in the participants’ business (e.g. in project work, team meetings, clarification and agreements)
- Moderation techniques and process: The phases designed for group engagement, relationship building, structure, information sharing, discussion, decision-making, results achievement
- Format and Moderation tools: Preparing, conducting and following up diverse discussion formats/meetings (face-to-face, hybrid or virtual)
- Involving participants: Approaches and processes to use group diversity, leverage strengths, include quieter / introvert participants, and limit over extroverted behaviours for certain findings and results
- Typical challenges: Time management, people management process management
- Diversity Management: Inclusive approach and effective management of culture, gender, generation, hierarchy, function / CoE etc. impact on meeting expectations, behaviors, dynamics, process and results orientation
Target Group
The Effective Meeting Facilitation and Moderation Techniques workshop is designed for professionals across various roles and departments within your organization, including:
- Diverse Employees and Leaders: Procurement, Sales, Marketing, Legal etc., who want to build meeting moderation techniques and facilitation skills to enhance communication, outcomes and impact
- Teams: Teams that wish to develop their meeting facilitation skills to enhance the collective capability of a department (e.g. Comms, Leadership Teams, HR etc.)
- Cross-Functional Teams: Enable teams to hold effective people-centric, efficient and outcome focused meetings across the organization
Methodology
Before the workshop:
- Pre-Workshop Survey: To understand the expectations and specific focus areas of participants
- Skills Assessment: To gauge the current facilitation skill level of the participants
During the workshop:
1- 2 Day Virtual or Face-to-Face Workshop /Customized to clients’ needs
- Knowledge Transfer and Best Practices: Foundational concepts, contexts and techniques of Meeting Facilitation / Moderation
- Moving from basic techniques to advanced moderation / facilitation strategies, structure, compelling communication, audience engagement and impact
- Practical Exercises: Engage participants in developing their meeting facilitation / moderation toolkit and techniques
- Interactive Learning: Engage participants through role-plays and simulated activities to practice and receive feedback
After the workshop:
- On-the-job practice, observation, and meeting moderation toolkit. Review meeting and skills assessment 3-6 months post workshop (Optional)
Summary: Effective Meeting Facilitation and Moderation Techniques
The Meeting Facilitation and Moderation Techniques workshop offers participants a comprehensive learning experience aimed at honing essential skills for effective facilitation and moderation. Emphasizing the multifaceted role of the facilitator, the workshop guides participants in engaging people, managing processes, and fostering successful meeting outcomes. Beyond the foundational concepts and contexts of meeting facilitation, the program delves into advanced strategies, focusing on structural dynamics, compelling communication, audience engagement, and overall impact. Practical exercises, including role-plays and simulated activities, provide participants with a hands-on opportunity to develop their facilitation toolkit. The workshop also addresses the intricacies of involving participants, tackling typical challenges in time and process management, and embracing diversity management for a more inclusive and impactful meeting environment.
Preceding the workshop, a pre-workshop survey gauges participants’ expectations, and a skills assessment evaluates their current facilitation proficiency, ensuring a customized learning experience. Post-workshop support encourages on-the-job practice and implementation of the acquired toolkit. Optionally, a review meeting and skills assessment 3-6 months post-workshop offer participants an opportunity to track their progress and reinforce their learning, contributing to sustained improvement in facilitation and moderation capabilities.
